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Technical Assistance, Coaching, Supervision

As teams begin to actually do the work of implementing their intervention(s), they should have access to technical coaching assistance, coaching, and/or supervision so that they have tailored support in real time. The support team partners with the implementation team in identifying barriers to implementation using implementation science methods and framework and co-designs and tests appropriate implementation strategies.  

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For this step, the implementation support team needs to:  

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  • Provide the necessary technical assistance to deal with practical problems that arise during implementation (e.g., additional training/practice, acquiring additional support or resources). 

Tools to use during the Technical Assistance, Coaching, Supervision phase:

IMPLEMENTATION SUPPORT COACHING TRAINING

MODEL FOR IMPLEMENTATION TRAINING

IMPLEMENTATION MEETING AGENDAS 

Implementation Support Coaching Training

Implementation Support Coaches will be providing ongoing guidance and technical assistance to Implementation Teams. This training is intended to introduce coaches to their role and provide information on a process for facilitating coaching interactions, as well as share information on how to be a good coach. he training will provide an overview of the Implementation Support Coach role before moving into the second section, where participants will review a structured approach for providing ongoing implementation support and coaching to facility-based implementation teams. Finally, participants will review material in the third section, focused on capacities and capabilities of a successful coach. ​

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Who should use Coaching Support Training? 

The coaching support training is specifically for the implementation support team that will be working with implementation teams. Most teams working on full implementation projects would benefit from working with a coach. This training while for the coaches would give the teams a sense of what it is like to work with an implementation coach.   

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How does the tool help with Implementation? 

In Phase 3 of the QIF, Implementation Teams will receive ongoing coaching and technical assistance support throughout an implementation project. This training is intended to build capacity around coaching T/TA for Implementation Support Coaches, who will offer ongoing TA to multiple facility-based implementation teams.

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Resources recommended:

Time: The training will take between an hour and ninety minutes. Time light resource

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People: The training is specifically designed for the support coaches, but the planning team should be aware of the content. Personnel light resource.

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Funding: The only cost for the tool itself is the personnel time to take the training. Funding light resource.

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Model for Implementation Training

The Model for Implementation training walks participants through each of the three questions that guide the implementation of an intervention or change solution. From this training, participants will be able to identify relevant implementation outcomes, barriers and facilitators, and strategies to address implementation challenges.​

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Who should use Model for Implementation Training? 

Most teams will be working with the Model for Implementation during the lifecycle of their implementation project and would benefit from the training along with the tools that intersect with the model. â€‹

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How does the tool help with Implementation? 

Developing an Implementation Plan is a key activity in QIF Phase 2, and a grounding in the Model for Implementation provides implementation teams with the necessary information and additional resources to guide conversations around a plan for implementation. For example, it would be helpful to review this training ahead of developing an Implementation Logic Model.

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Resources recommended:

Time: The training will take between an hour and ninety minutes. Time light resource

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People: Most of the implementation planning team should take the training. Personnel light resource.

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Funding: The only cost for the tool itself is the personnel time to take the training. Funding light resource.

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Implementation Meeting Agendas 

The model for implementation involves small and rapid tests of change of implementation strategies using PDSA cycles. To manage these cycles effectively, both the implementation teams and implementation support teams need to have structured processes for data review and test cycle planning. These agendas are templates that implementation and implementation support teams can adapt to their own use. 

Who should use Meeting Agenda? 

Any team working on an implementation project will find value in the Weekly Implementation Team Huddle Meeting Agenda, though they may need to adapt it to meet the needs of their project. The Implementation Support Bi-Weekly Coaching Call Template is specifically designed for teams working with an implementation science support team.  ​

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How does the tool help with Implementation? 

The weekly implementation team huddle meeting agenda helps team review progress on specific implementation targets and make decisions on future action. The Implementation Support Bi-weekly Coaching Agenda allows for the implementation coach to quickly walk through teams current activity and provide feedback. 

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Resources recommended:

Time: The agendas should be used during meetings that teams would be having anyways. They should save time in the long run, though there may be some initial training needed on how to use the agile model. Time light resource

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People: There is no real restrictions on the number or people needed to use the templates. Personnel light resource.

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Funding: The only cost for the tool itself is the personnel time to attend the meetings. Funding light/medium/heavy resource.

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