Implementation Teams
Toolkit Home | Phase 1 | Phase 2 | Phase 3 | Phase 4 | Phase 2 Action Steps
Once you have identified team members and organized training, Phase 2 starts by building the team. This is the team that will be actively involved in the daily administration of the intervention. 
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For this step, the implementing organization needs to determine:
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who will have organizational responsibility for implementation.
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who will serve as the support team to work with frontline workers implementing the innovation.
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the roles, processes, and responsibilities of each team member.
Tools to use during the Implementation Teams phase:
Implementation Team Role
The Implementation Team Role tool describes key members of the “implementation delivery system,” including frontline staff who will implement the evidence-based practice, process, or innovation and the people who will lead and support them. The tool will help implementation teams identify the people who can fulfill these roles and determine if additional implementation support is needed. ​
Who should use Implementation Teams Role?
Every team working on an implementation project, should account for each of the roles and responsibilities outlined in the tool. Whether the team needs spend time officially outline every team member's role depends on the formality of the team structure at individual sites. The more complex the structure, the more important it is to have everyone's role outlined in detail.
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How does the tool help with Implementation?
The Implementation Team Role tool is used in QIF phase 2 (Creating a structure for implementation) step 9: Creating implementation teams. During this step, the implementation team determines 1) who will have organizational responsibility for implementation; 2) who will implement the innovation; 3) who will serve as the support team for frontline staff implementing the innovation; and 4) the roles, processes, and responsibilities of each team member. This tool will also help teams identify if additional implementation support would be helpful. The Implementation Team Role tool can be used in conjunction with the Interactive Systems Framework, Staffing Plan, and Implementation Team Competencies Self-Assessment tools. ​
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Resources recommended:
Time: The time it takes to use this tool largely depends on the level of detail teams supply about roles and responsibilities and how many people are working on the project. Most of this work should be done regardless of whether the team is using the tool to document the process. Time medium resource.
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People: Ideally, most of the people's whose role and responsibilities are outlined should be part of the discussion and planning process. They will also use the tool to begin to organize their work. Personnel medium resource.
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Funding: Personnel time is the only funding resource needed. Funding light resource.
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Implementation Team Roles Tool
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Slide deck that describes how teams should think about the roles and responsibilities that they need to fill and how to assign the best team member for those roles.
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Implementation Team Competencies Self-Assessment
The Implementation Team Competencies Self-Assessment provides an opportunity for implementation team members to identify areas of strength and areas for learning and further development with respect to competencies critical to successful implementation. ​The team can use the assessment to review their own skills and knowledge, and how that would related to several key steps in the implementation process.
Who should use Self-Assessment?
This tool is helpful for teams are new to implementation projects or have not worked together on implementation projects.
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How does the tool help with Implementation?
This tool will help members of the implementation team identify their strengths and areas for learning with respect to competencies critical to successful implementation. It can also inform capacity building efforts to strengthen implementation teams.
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Resources recommended:
Time: The assessment is designed to be a quick assessment, that should take each person under a half an hour to completely fill out. Time light resource.
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People: The self-assessment is most effective when the whole team takes the assessment and information collected to assess needs of the entire team. Personnel medium resource.
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Funding: The only cost for the tool itself is the personnel time to fill it out. Funding medium resource.
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Implementation Competencies Self-Assessment
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Slide deck that includes a title slide describing the tool, instructions on how to use the tool, and the tool itself.
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Team Building Training
This training is a freely available course (taken as an audit) through Coursera from Derek Newberry at University Pennsylvania. The course will allow the team to the limit process losses, like social loafing or groupthink, and expand their potential to create a high-performing teams.
Who should use Team-Building Training?
This training is especially useful for teams that have not worked together before or teams that are working in a different way than they had in the past.
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How does the tool help with Implementation?
Once the implementation team has worked to identify team members with the skills and responsibilities to be successful in the implementation project, this team needs to learn how to work together effectively. By the end of this course, the team should be able to create ground rules for how their team will operate, identify challenges that could get in the way of the team’s success, and foster behavior changes to help the team perform at their best. ​
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Resources recommended:
Time: The full course with all of the supplemental reading is estimated to take 9.5 hours and is a significant time commitment. For teams that want to get some benefit, but not spend as much time with a deep dive, just the videos provide an introduction that would be less time consuming. Time medium resource.
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People: Ideally the whole implementation team would take this training, but it is especially useful for anyone in a leadership capacity to become familiar with the concepts. Personnel medium resource.
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Funding: The only cost for the tool itself is the personnel time to fill it out. Funding medium resource.​
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Coversheet with information on the purpose, description, and connection to the QIF
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High Performing Teams Training
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The actual training through Coursera. The training includes five modules: (1) Course overview; (2) Setting team foundations; (3) Diagnosing team problems; (4) Coaching emotionally intelligent teams; and (5) Managing common team types. ​
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