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Buy-in From Critical Stakeholders/Supportive Climate

Involvement from a wide variety of stakeholders across the organization is integral to the success of a project. They can ensure there is a shared vision, assess that needs are being met, and build momentum for a successful implementation project. Stakeholders should not only be kept informed about a project but be involved with decision-making throughout the implementation process. 

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For this step, the implementation organization must determine:

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  1. Roles and responsibilities of various organizational leaders 

  2. Whether the implementation effort has  genuine and explicit buy-in from leadership with decision-making power, frontline staff who will implement the innovation, and the local community (if applicable). 

  3. Attitudes and behaviors of leaders who need to support the intervention and the overall climate in the organization for the implementation of innovations  

Tools to use during the Buy-in From Critical Stakeholders/Supportive Climate phase:

IMPLEMENTATION LEADERSHIP SCALE

IMPLEMENTATION CLIMATE SCALE

STAKEHOLDER ASSESSMENT

Implementation Leadership Scale

The ILS is a leadership assessment tool created and hosted by The Leadership and Organizational Change for Implementation (LOCI). The ILS seeks to capture leadership behaviors that support the implementation of evidence-based practices, processes, and interventions. The goal is to help implementation teams identify and assess specific leadership behaviors that impact the implementation process. ​

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Who should use the Implementation Leadership Scale?

The ILS should be used by teams beginning the implementation process. The ILS is specifically designed for teams with a team lead or a leadership group that can be evaluated either by themselves or by their teams. The larger the team and more complex the leadership structure, the more useful the ILS can be in capturing strengths and weaknesses if used to assess various levels of leadership. The ILS is a good tool to gain more information if earlier assessments found leadership to be an issue. 

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How does the tool help with Implementation? 

The ILS is a tool to assess leadership in preparation for capacity building in step 6 of the QIF. Identifying leadership strengths aids in obtaining buy-in and fostering a supportive climate.​

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Resources recommended:

Time: While the scale should be administered widely throughout the team, it is quickly filled out and should take minimal time for the implementation team to administer. Time light resource

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People: Ideally, all or a large percentage of the team working on implementing an intervention should take the ILS, but it can be administered by one or two people on the planning team. Personnel light resource.

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Funding: The only cost for the tool itself is the personnel time to fill it out. Funding light resource

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Implementation Climate Scale

Implementation teams can use the Implementation Climate Scale (ICS) to evaluate the degree to which their own organizational climate supports implementation of evidence-based practices, processes, and interventions. By better understanding their own context, the team can better modify their implementation efforts for success within their organization. 

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Who should use the Implementation Climate Scale?

The ICS should be used by teams beginning the implementation process. The ICS is particularly helpful if the proposed intervention completely changes the way sites complete their work. 

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How does the tool help with Implementation? 

The ICS is a tool to assess climate in preparation for capacity building in Step 6 of the QIF. Knowing how supportive a climate is of the implement process will help the team identify how much effort they will need to put into their building their capacity and what components of the organization they should concentrate their efforts. 

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Resources recommended:

Time: While the scale should be administered widely throughout the team, it is quickly filled out and should take minimal time for the implementation team to administer. Time light resource

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People: Ideally, all or a large percentage of the team working on implementing an intervention should take the ICS, but it can be administered by one or two people on the planning team. Personnel light resource.

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Funding: The only cost for the tool itself is the personnel time to fill it out. Funding light resource.

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Stakeholder Assessment

The Stakeholder Assessment helps teams identify stakeholders, what their needs are for the project, and how to manage those needs. The Stakeholder Assessment helps the team navigate the politics involved with finding and maintaining support for a project.

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Through the tool, the team can estimate their stakeholder' interest and influence levels, which are then plotted on a matrix that allows the team to quickly assess all of their stakeholders in one visual. 

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Who should use the Stakeholder Assessment?

Every team should spend time identifying their key stakeholders. Projects that require buy-in from stakeholders from across the organization or require specific advocacy for its success would benefit from the in-depth stakeholder analysis provided by this tool. 

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How does the tool help with Implementation? 

Managing stakeholders is easier in the beginning when the project is still fluid. In particular, knowing who the stakeholders are for a particular project, how they intersect with the project, and beginning to develop a plan to build support is critical for the first step in the Capacity building strategies section of Phase 1 of the QIF.

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Teams should use information gathered through the Hexagon tool and ORIC to inform how to fill out the Stakeholder Assessment. 

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Resources recommended:

Time: The full analysis should be completed by the full team after relevant discussions. Depending on how complicated the project and how many stakeholders need to be considered the time commitment can be several hours for the entire group. Time medium resource

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People: The stakeholder assessment should be filled in by the entire implementation planning team. Personnel medium resource.

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Funding: The only cost for the tool itself is the personnel time to fill it out. Funding medium resource. 

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RASCI

The goal of the RASCI chart is to identify tasks, milestones, timelines, and responsibilities for everyone engaged in a project. The RASCI chart should enable a team to build and assess the overall execution of a project up front to judge its feasibility, then keeping the team accountable as the project is executed.

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Who should use RASCI?

RASCI is a useful tool for when there is unclarity around how on an implementation team will complete each task. The tool is specifically helpful for when there is a complex team structure and a need for role clarity. 

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How does the tool help with Implementation? 

RASCI helps identify and assign tasks to needed stakeholders and participants. It also builds a structure for the implementation that can be used to guide the full implementation process.t. 

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Resources recommended:

Time: To be fully successful, planning team needs to spend time tracking out and assigning every milestone and task associated with the project which will considerable time, especially for complex projects. Time heavy resource

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People: The RASCI should at least be filled in by the leadership of the implementation teams, if not the full planning team. Most of those responsible for the implementation will use the RASCI. Personnel medium resource.

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Funding: The only cost for the tool itself is the personnel time to fill it out. Funding medium resource

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  • RASCI Chart Tool

    • Slide deck that explains how to use the RASCI chart and its purpose.

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  • RASCI Chart

    • The template that teams can use to fill out the RASCI for their project.

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